Utility One Source
  • Kansas City, MO - UOS - Corporate Kansas City
  • Kansas City , MO, USA
  • Salary
  • Full Time
  • Medical, Dental, Vision, Life Insurance, Paid Time Off, Matching 401(k)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Network administrator supports, Manages, and ensures operating capability of both the LAN  and WAN networks both wireless and wired are up for all hours of operation.
  • Ensuring hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required.
  • Installing, configuring, and maintaining PCs, file servers, network cabling and Ethernet networks.
  • Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.
  • Investigating, recommending and installing enhancements and operating procedures that regulate network availability.
  • Planning and implementing network security, including setting up firewalls, managing host security, applying cryptography to network applications, and regulating file permissions.
  • Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols.
  • Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
  • Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
  • Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Protects organization's value by keeping information confidential.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Installing hardware and software systems
  • Maintaining or repairing equipment
  • Troubleshooting a variety of computer issues
  • Setting up computer security measures
  • Configuring computer networks

 

POSITION TYPE/EXPECTED HOURS OF WORK

Work hours are typically 8 am to 5 pm, however, this may vary depending on the location serving.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities, but does serve as a coach and mentor for other positions.

COMPETENCIES:

  • Punctuality.
  • Flexibility.
  • Excellent telephone etiquette.
  • Collaboration skills.
  • Exceptional drive.
  • Excellent verbal communications skills.
  • Able to work with minimum supervision
  • Able to multi-task.
  • Strong knowledge of MS Office (Word, Excel, Outlook)
  • Ethical Conduct.
  • Technical Capacity.
  • Time Management
  • Organizational Skills
  • Problem Solving/Analysis.
  • Discretion.
  • Financial Management.
  • Thoroughness.
  • Initiative.
  • Abides by all laws, regulations, policies, work procedures and instructions.
  • Professional appearance.
  • Business casual.
  • Abides by all safety rules, and, if applicable, uses appropriate safety equipment in designated areas.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must possess a strong work ethic.
  • Ability to work well with others.
  • Able to finish projects in a timely manner.
  • Highly organized, detail-oriented, delivering accurate and polished work.

EDUCATION and/or EXPERIENCE

Three to five years of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Excellent listening and communications skills. Ability to speak effectively both one-on-one and before groups of customers or employees. Ability to read and interpret documents. Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

Good with basic math. Must possess the ability to make mathematical computations with accuracy. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task and establish priorities. Ability to coordinate a number of complex tasks simultaneously while working under pressure to meet deadlines. Ability to maintain positive and flexible attitude and approach towards assignments and successfully operate under ambiguous guidelines. Ability to maintain organization in a changing environment. Ability to determine proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive organizational change. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

OTHER SKILLS AND ABILITIES

Skilled in PC usage and associated software including Microsoft Office (Word, Excel, Access, and PowerPoint). Excellent planning, organizational skills and priority setting skills. Well-developed interpersonal and communications skills. Professional appearance and manner, business casual. Ability to learn new software to compliment this function.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. 

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